Submit a Ticket - VIP Customer Care

About our team

This helpdesk is exclusively for customers who have an active, ongoing support contract. Please be advised that submissions from companies or individuals without a valid subscription will be disregarded. For inquiries not covered by a support plan, kindly direct them to the Customer Care helpdesk.

Would you rather submit your ticket on a call? If you have an ongoing support contract with Rooted Advisors you can dial +1 (778) 402-2185 and dial option 9 when you hear the prompt. Your support pin will be the last 4 digits of your company phone number.